BROCHURE VALIDITY: This brochure is valid from 1 April 2017 to 31 March 2018
PICK UP POINTS: On arrival in London we ask that you CALL US on 020 7950 1777 to reconfirm your booking.
PRICES: Prices are based on known costs at 14th February 2016 and are subject to change without notice.
SMOKING: Smoking is not permitted but all tours make frequent stops.
FOOD AND DRINK: In the interest of the safety and comfort of all passengers, we ask that you not bring hot food or drinks onto the coach.
CHILDREN: Children under seventeen must be accompanied by an adult.
SENIORS: Age 60 years and over
STUDENTS: Up to 21 years at the time of booking, must have student ID and be able to show it on the day of travel.
FULL AND HALF DAY COACH TOURS
A refund will be made up to 24 hours prior to tour departure (48 hours for Warner Bros. Studio Tour and 72 hours for London in Style).
You can make amendment to your coach tour up until 24 hours prior to your departure otherwise 100% charge will apply.
All tours operate based on a minimum number of passengers; Evan Evans reserves the right to alter departures as required.
In this instance we will endeavour to offer you the same tour on the next available date or a tour of equivalent value
TRAIN TOURS: Once booked are non-refundable and can't be changed. Please note that train times can vary.
LOST TICKETS: Please contact Evan Evans. We will do all we can to help.
ATTRACTION TICKETS:Booked on-line cannot be changed or refunded once the booking has been confirmed. This includes third party products such as City Cruises, Medieval Banquet and Bateaux London Transport to and from attractions is not included.
LOST PROPERTY: Whilst every effort is made to return lost property, Evan Evans cannot be held responsible for property left on the coach. Property found must be collected from our offices at 258 Vauxhall Bridge Road, SW1V 1BS.
PERSONAL INSURANCE: Is not included. Please discuss this with your Travel Agent or Evan Evans Tours Limited.
PASSPORTS & VISAS: A Passport valid for all countries to be visited must be carried and you must ascertain from your travel agent or Evan Evans what visas are required.
ACCIDENT OR LOSS: We have no liability for loss, damage, delay, inconvenience, or direct or consequential loss, however caused, unless due to our employees' negligence, in which case our liability is limited (except for death or personal injury) to a maximum of the refund of the tour cost. We do not own or manage the train, ships, vehicles, accommodation and restaurants used and we have no liability for loss or damage caused by the proprietors or operators thereof.
WHAT THE PRICE INCLUDES: This is specifically stated on each page.
PRICES DO NOT INCLUDE (UNLESS STATED) Gratuities to guide and driver; personal items; lunches; travel to or from stations. Gratuities are at your discretion and are greatly appreciated if given.
TIMINGS:Your guide will give you clear instructions as to when you should return to the coach after each visit, please be punctual. Our tours operate within EU Driving Hours Regulations; therefore we are unable to wait for late returning passengers.
GENERAL CONDITIONS: Each tour operates subject to sufficient demand. In the event of 'Places of Interest' being closed, or road conditions en-route prevent the tour as advertised being operated, every endeavour will be made to substitute an alternative, but the Company reserves the right to cancel or alter arrangements. We may, at our discretion, require any person to withdraw from any tour if we deem their acts or conduct offensive or a nuisance to other passengers, and we shall have no further liability.No servant or agent of ours can vary our conditions and any such purported variation shall be of no effect unless it has been signed by one of our directors. All matters concerning this booking shall be subject to English Law.
The following tours/services are operated by other companies, whose conditions may vary from those shown above. Please ask for details.
Tour 341 - Original London Sightseeing Tour
Tour 336 - The Big Bus
Tour 337 - See London by Night
Tour 59 - Let's Rock and Roll
Tour 45 – Liverpool
Tour 40 – Lake District
Tour 95 - Gems of Britain
Tours 36 & 91 - Edinburgh
Tours 33, 34, 37 & 38 – Paris and Brussels
Bateaux London, Medieval Banquet, London Showboat and the Riverlights / Sundowner Cruise.
If you have comments about your sightseeing tour make them to the company:
Evan Evans Tours Limited
258 Vauxhall Bridge Road
Victoria, London SW1V 1BS
If you are dissatisfied with the response you may write to:
2 More London Riverside, London, SE1 2RR
For tours of more than 24 hours duration booked in the U.K. which fall under the scope of the Package Travel Regulations, payments will be held in an EVAN EVANS TOURS trust account at:
Royal Bank of Scotland
PO Box 9, 122 Cathcart St.
Greenock, Renfrewshire PA15 1BA,
until completion of the tour booked. The Royal Bank of Scotland have no responsibility to clients of EVAN EVANS TOURS LTD as regards the operation of the account.