COMMITTED TO YOUR WELL-BEING

We have all adapted to this new world, where it’s imperative for us to take additional measures to stay healthy.

That’s why you can travel with us reassured that we have put numerous new measures in place to elevate our hygiene standards and protocols. The health and well-being of our guests and team has always been, and always will be, our primary concern.

In this new, fast changing Covid-19 era, we are doing all we can to adapt to new requirements and expectations. Here are some important new steps and procedures that we have implemented to enhance hygiene protocols, to comply with physical distancing requirements by relevant government authorities and to give you the needed peace of mind during your travels in these new times.

EXPERTLY TRAINED GUIDES

Our Expert Guides have been newly trained in enhanced hygiene and physical distancing procedures. Our guides operate duty of care and monitor the hygiene etiquette of our guests during our tours, reacting and advising as needed to ensure high standards are maintained. We will also look to you being well informed before you travel about new protocols required in these areas, and that you cooperate with and heed the advice and direction of our Guides while on your trip. Our Guides have preventative measures in place to try and ensure your well-being and in the event that any unexpected issues arise during your tour, they will activate additional protocols.

A FULL TEAM OF SUPPORT 24/7

It’s not just your Guide and Driver who will be taking care of you. Behind the scenes, our operations and guest support team are in contact with them and on call 24/7, so you can rest assured that you’re in good hands.

STRINGENT ON THE ROAD PROTOCOLS

Our customised luxury coaches are sanitised before the start of your tour and have always been kept to very high standards. Following the outbreak of COVID-19, we have taken additional measures to elevate our hygiene and sanitary practices in accordance with guidance from the World Health Organisation (WHO) and as required, applicable government regulations. Our Drivers are trained with the latest hygiene protocols and will clean and disinfect all surfaces including handrails, door handles, tables, seats, air-conditioning filters and overhead lockers on a daily basis. All of our guests are asked to follow hygiene practices recommended by the World Health Organization including the thorough and regular washing of hands and sanitising when required. Hand sanitiser is freely available on board for our guests to use throughout the day. Please bring your own additional hand sanitiser to make you feel comfortable, and washable face mask and gloves, as these may be required to be worn in public in some locations. Should an unexpected situation arise, additional face masks, rubber gloves, antiviral sprays and wipes are available for guest distribution on all Evan Evans coach tours.

TRUSTED PARTNERS, EXCEPTIONAL STANDARDS

We are very selective in who we work with and choose to only use venues that take the health and well-being of our guests as seriously as we do and agree to meet expected guidelines and specifications. We only work with establishments that we are confident will consistently adhere to our standards.

MORE PERSONAL SPACE

We have worked to ensure our guests are divided into smaller groups at each stop, to ensure the required physical distancing is in place.

ALWAYS IN THE KNOW

As part of The Travel Corporation, Evan Evans is kept up to date with all government advisories and travel alerts on a daily basis and is continually in touch with all of our partners on the ground in each location. Also, rest assured that during your tour, our teams work to ensure our supplier partners (hotels, restaurants, museums and other venues) are also applying the same standard to these new hygiene and distancing protocols, to the extent possible.

Personal Responsibility – COVID-19 Warning

We have introduced these enhanced hygiene protocols – for you, our other guests and our team members. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to Public Health England, senior citizens and guests with underlying medical conditions are especially vulnerable. We ask that you please take personal responsibility for your wellbeing. This begins with packing any personal protective equipment and sanitisers you require. Please adopt physical distancing and hygiene practises throughout your pre-trip travel arrangements and follow all health instruction whether physical signage, or requests from our professional staff, once you are holidaying with us. In choosing to travel with Evan Evans, you voluntarily assume all risks related to exposure to COVID-19.

Let’s help keep each other safe and healthy.